IT Asset Technician

About the role

A public technical college is seeking an IT Asset Technician to manage physical technology assets at its central hardware depot. You will track orders, tag and inventory incoming equipment, coordinate distribution and installation across multiple campus locations, and support hardware replacement and incident tickets. This is a long-term, full-time (40 hours/week) on-site contract engagement.

Responsibilities

• Manage inventory of technology assets across all district locations using an asset management system
• Track inbound orders and receive shipments
• Assign unique ID numbers and affix ID/barcode tags to all assets
• Maintain supply of CPUs, printers, monitors, docks, cables and repair/replacement parts
• Schedule distribution and installation of hardware and software
• Maintain an organized storage system and manage asset retirement/removal
• Support the district-wide hardware and software refresh strategy
• Respond to incident tickets, hardware maintenance requests and replace faulty equipment
• Document asset distribution and tracking processes in line with IT policies
• Perform root-cause analysis and share lessons learned for continuous improvement